Hygiene

Regarding your comment about pests, please allow me to clarify that the hotel has an organized parasites protection for the prevention of pests
Please note that the protection for insects is running the whole season, not only in the main building, but also in all other hotel areas. However, sometimes it takes longer until the protection gets effective.

Regarding your comment about pests, please allow me to clarify that the hotel has an organized parasites protection for the prevention of pests
Please note that the protection for insects is running the whole season, not only in the main building, but also in all other hotel areas. However, sometimes it takes longer until the protection gets effective.

We have noted your comment about pests, we would like to point out that our hotel has an organized parasites protection for the prevention of pests not only in the main building, but also in all other hotel areas.

Regarding your complaint about the quality of tab water, please be advised that our hotel is acting according with the guidelines of ISO & HACCP systems. Please note that upon your request, we are able to send you all necessary certifications.

Regarding your comment about your things that you want to keep it in our freezers, please understand that safety is very important to us. As we store food in our freezers, we do not store anything else with it due to health and safety reasons.We appreciate your understanding in this matter.

Regarding your health issue that came up, we have informed our Hygiene Manager who made the appropriate tests in all our outlets. Please note that we follow strictly the HACCP regulations. I am very sorry to know of your dissatisfaction with your experience.

Regarding your comment that hotels was dirty, I have a completely different opinion on that. Please be advised that we maintain very high international hygiene standards which are recognized by many international bodies.