Apology replies for Housekeeping

I was truly disappointed once I have been informed by my team that we were not able to meet your expectations during your stay, especially with the housekeeping department. Our goal is to provide amazing experiences and everlasting memories to each and every guest. I apologize for letting you feel otherwise.

We have shared all of your concerns with the housekeeping department in order to make sure that this will never occur again in our property. Our target is to deliver exceptional guest experiences. I apologize if you did not have this impression.

Normally we get a lot of positive feedback for Housekeeping Department and we try our best to not only meet the needs of our Guests but to give them the most memorable experience they can have. However, We’re so sorry to hear of disappointments you had with the Housekeeping, this is certainly not how we would like you to remember your stay experience to be.

May I please request you to consider the noise from housekeeping department as isolated issue and please accept my sincere apologies for the regrettable shortcomings which could perhaps been avoided with better preparations and coordination on our part. Our first priority is to provide an exceptional quality service. I apologize for letting you feel otherwise.

In regards to the housekeeping department, please note that our hotel follows the same procedure as many other hotels in the world. Our target is to provide an exceptional quality service. I apologize for letting you feel otherwise.

We are sorry that you felt uncomfortable with the housekeeping department, we do our best to manage the situation. Our target is to provide our guests with the best hospitality service. However, it appears we fell short of our goal during your visit.

We are extremely disheartened to hear your stay fell short of your expectations concerning the noise from the housekeeping department. This is certainly not how we would like you to remember your stay experience to be.

We’re so sorry to hear of disappointments you had with the housekeeping department, this is certainly not how we would like you to remember your stay experience to be. Please know that we have already taken the necessary actions in order to improve even more our services.

I sincerely regret to hear that we were not able to meet your expectations during your stay and that you were not satisfied especially with the housekeeping department. Our first priority is to provide an exceptional quality service. I apologize for letting you feel otherwise.

We sincerely apologize for any inconvenience that was caused from the housekeeping department. Please rest assured I’ve shared your feedback with the team in order to make necessary changes in required areas for maximum guest comfort. Our target is to provide an exceptional quality service. I apologize for letting you feel otherwise.

We have well received your comments concerning the housekeeping department and we appreciate you taking the time to share your feedback. Please know that we have already taken the necessary actions in order to improve even more our services.

I’m so sorry to hear the difficulties you experience with the housekeeping department.

We sincerely apologize for any inconvenience that was caused by our housekeeping department. Our target is to deliver exceptional guest experiences. I apologize if you did not have this impression.

We sincerely regret your recent disappointing experience regarding the housekeeping department. We make every effort to provide “like no other” experience. I apologize if you did not have this impression.

I am sorry to read about the disappointments you had with the housekeeping department. Our goal is to provide amazing experiences and everlasting memories to each and every guest. I apologize for letting you feel otherwise. Kindly note that I have shared your feedback with the team, in order to deliver the quality expected of all our guests.

I sincerely apologize for the inconvenience you had from the housekeeping department. Kindly note that I have shared your feedback with the team, in order to deliver the quality expected of all our guests. We are dedicated to deliver exceptional guest experiences. I apologize if you did not have this impression.

I am sorry to read about the disappointments you had with the housekeeping department.  I have spoken with our housekeeping department and I was assured that our aim is to provide our guests with the best hospitality service. I regret that we fell short of our goal.

I do apologize for the issues you have experienced regarding the from housekeeping department. 

I do apologize on behalf of the team here for the disappointments and challenges during your visit regarding the housekeeping department. Our hotel is well- known for the exceptional serviced that is delivered to our customers, we will make sure to increase our personnel’s training hours.