Ready to use replies for negative reviews

Dear Guest,
Thank you so much for taking the time to provide your comments for our hotel.
Please allow me to apologize for the less satisfactory experienced you faced.
I was truly disappointed to hear that you did not feel attended enough during your recent stay with us.
Please be assured that this does not correspond to our usual standards. We would like to reassure you that your feedback regarding your thoughts has been passed to our team in order to improve the concerns that you brought to our attention
We strive to provide our guests with the best hospitality service. I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to write a review and for bringing this issue to my attention. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,
Thank you for choosing to stay with us and for sharing your experience and concerns with us.
I was truly disappointed to know that your experience was less than satisfying during your latest trip with us.
We would like to reassure you that we have shared all of your concerns after speaking with you with the managers in charge in hopes to make sure that this will never occur again in our property.
We are doing all we can to provide an exceptional quality service. I apologize for letting you feel otherwise.
Thank you again for taking the time to share your comments for helping us developing the standards our valuable guests expect from us. In renewing my sincere apologies. It will be always pleasure for us to welcome you again.
With kind regards,

Dear Guest,
Please let me thank you for taking the time and effort to post your comments of your recent stay with us.
We are incredibly disappointed to learn that you did not feel attended enough during your recent holiday with us.
Please rest assured that we do take detailed feedback such as yours seriously and take measures in hopes to make sure that this will never occur again in our property.
We do everything possible to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visit
Thank you again for the time you spent to sharing this reviews with us for helping us developing the standards our valuable guests expect from us. In renewing my sincere apologies.

We hope that you will consider visiting us again in future.
With kind regards,

Dear Guest,
Thank you for leaving us a feedback and for writing a review about your stay with u
I’m very sorry to know that your expectations were not met during your recent holiday with us.
We can assure you that we have shared all of your concerns after speaking with you with the managers in charge in order to improve even more our services.
We work hard to provide an exceptional quality service. I apologize for letting you feel otherwise.
Thank you again for the time you spent to write a review and for bringing this issue to my attention. In renewing my sincere apologies. We hope that you will consider visiting us again in future .
With kind regards,

Dear Guest,
We are so glad to read your positive and negative observations and apologize that your experience was anything less than satisfying.
I must say that I am terribly sorry to see that we failed to meet your expectations during your stay and were unable ensure a pleasant visit.
I have personally considered your comments regarding this inconvenience. This is certainly not the experience we wish our guests to have. Please know that we have already taken the necessary actions in order to ensure this does not occur again
We are doing everything we can to provide our guests with the best hospitality service. I apologize for letting you feel otherwise.
Thank you again for taking the time to post a review and allowing us the opportunity to identify areas of our service standards that may need enhancing. In renewing my sincere apologies. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,

It was a great pleasure to welcome you to our hotel recently and we appreciate the time you spent to write your personal review.
First of all please accept an apology for the experience you had while being our guest.
We are incredibly disappointed to know of these services you received during your recent escape with us.
I have personally considered your comments regarding this inconvenience. This is certainly not the experience we wish our guests to have. Please know that we have already taken the necessary actions in order to ensure this does not occur again
We are dedicated to provide amazing experiences and everlasting memories to each and every guest I apologize for letting you feel otherwise.
Thank you again for taking the time to write a review and allowing us the opportunity to identify areas of our service standards that may need enhancing. In renewing my sincere apologies. We look forward to welcoming you back in the future.

With kind regards,

Dear Guest,

On the behalf of our Hotel Management, we want to say our unhappiness for the inconveniences that you might have encountered.
I have myself investigated your comments I regret that your experience did not live up to your expectations. Please know that these concerns have been brought up and discussed with our team and we will work to rectify in order to ensure this does not occur again
We are dedicated to provide amazing experiences and everlasting memories to each and every guest I apologize for letting you feel otherwise.
Thank you again for taking the time to write a review and allowing us the opportunity to identify areas of our service standards that may need enhancing. In renewing my sincere apologies.

I look forward to the pleasure of welcoming you back.

With kind regards,

Dear Guest,
I’m grateful for the time you spent to share a personal review of your recent stay with us.
We apologize for the inconvenience caused for any inconvenience you faced.
We are incredibly disappointed to read that you had left the hotel with such a negative impression during your recent stay with us.
We take comments such as these very seriously. Please be assured that this does not correspond to our usual standards. We would like to reassure you that your review has been relayed to our management team as well as our staff in order to improve the concerns that you brought to our attention.
We are dedicated to provide amazing experiences and everlasting memories to each and every guest I apologize for letting you feel otherwise.
Thank you again for taking the time to review your recent stay with us and for bringing this issue to my attention. In renewing my sincere apologies.

I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,
Thank you so much for choosing us for your holiday and for reviewing our property regarding your recent stay with us.
Please accept our deepest apologies for the less satisfactory experienced you faced.
I’m very sorry to hear that we could not met your expectations during your recent stay with us.
I have personally considered your comments regarding this inconvenience . I regret that your experience did not live up to your expectations. Kindly be informed that we do take detailed feedback such as yours seriously and take measures as this is our best resource to make necessary changes in required areas for maximum guest comfort.
We are doing everything we can to provide our guests with the best hospitality service. I apologize for letting you feel otherwise.
Thank you again for taking the time to post a review and allowing us the opportunity to identify areas of our service standards that may need enhancing. In renewing my sincere apologies.

I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,

First of all, please let me thank you for taking your precious time to write your feedback regarding your recent stay with us.
I take full responsibility for not being able to provide you with the level of service that our hotel is well known for.
I’m particularly sorry for once I have been informed by my team of these services you received with us.
I have personally considered your comments regarding this inconvenience. I regret that your experience did not live up to your expectations. We can assure you your comments have been taken very seriously in order to make sure that this will never occur again in our property.
We work hard to provide an exceptional quality service. I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to write a review and allowing us the opportunity to identify areas of our service standards that may need enhancing. In renewing my sincere apologies.

I look forward to the pleasure of welcoming you back.

With kind regards,

Dear Guest,
I would like to thank you for choosing to stay with us for your holiday and for reviewing our property regarding your recent stay with us.
I wanted to tell you I’m sorry for any inconvenience you faced.
It’s unfortunate to see that you had experienced some disappointments with us.
I have personally considered your comments regarding this inconvenience. Please be assured that this does not correspond to our usual standards. We can assure you that we have shared all of your concerns after speaking with you with the managers in charge in order to improve the important topic that you brought to our attention.
We work hard to provide an exceptional quality service. I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to write a review and for bringing this issue to my attention. Again our sincere apologies for any inconvenience you faced during your stay. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,
First of all, we would like to express our sincere gratitude for the time you spent to share a detailed review regarding your recent visit to our hotel.
I’d like to apologize for not exceeding your expectations.
I was truly disappointed to hear that your guest experience was not exactly what you would have expected from us during your recent holiday with us.
I have taken good note of your comments regarding the situation in our hotel. Please be assured that this does not correspond to our usual standards. We can assure you that we are taking all this feedback most seriously in order to improve even more our services.
We continuously strive to deliver exceptional guest experiences. I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to write a review and for bringing this issue to my attention. Again our sincere apologies for any inconvenience you faced during your stay. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,
First of all, thank you for leaving us a feedback and for posting a constructive review regarding your recent stay with us.
Please accept our deepest apologies for any inconvenience we may have caused you.
Me and my team are very sorry to hear that you had such a disappointing visit with us during your recent stay with us.
I have myself investigated your comments regarding this inconvenience. This should not have happened and I have followed up with all those involved to see where we went wrong. Please know that your feedback regarding your thoughts has been passed to our team in order to improve even more our services.
We are doing everything possible to deliver exceptional guest experiences. I apologize for letting you feel otherwise.
Thank you once again for the time you spent to provide your feedback and for bringing this issue to my attention. In renewing my heartfelt apologies. It will be always pleasure for us to welcome you again.
With sincere regards,

Dear Guest,
I would like to thank you for choosing to stay with us for your holiday and for posting a review further to your stay with us.
I wanted to tell you I’m sorry for the inconveniences you experience.
I’m extremely sorry to know that you were displeased with these aspects of your stay and appreciate the honest feedback.
This is certainly not how we would like you to remember your stay experience to be. Kindly be informed that these concerns have been brought up and discussed with our team and we will work to rectify in order to improve even more our services.
We make every effort to provide our guests the highest level of service I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to post your review and feedback and for bringing this issue to my attention. In renewing my heartfelt apologies. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,
Thank you for choosing to stay with us for your holiday and for posting a constructive review regarding your overall experience while being our guest.
Please accept this as my formal apology for not exceeding your expectations.
I am disappointed to know that your expectations were not met during your recent stay with us.
I have myself investigated your comments. I regret that your experience did not live up to your expectations. Kindly be informed that your feedback has been shared with the concerned department heads in order to improve even more our services.
We make every effort to deliver exceptional guest experiences. I apologize for letting you feel otherwise.
Thank you once again for taking your precious time to post your review and feedback and for bringing this issue to my attention. Again our sincere apologies for any inconvenience you faced during your stay. I look forward to the pleasure of welcoming you back.
With kind regards,

Dear Guest,

We would like to thank you for choosing our hotel as your preferred destination and for sharing your comments regarding your recent stay with us.
I want to apologize for not exceeding your expectations.
Me and my team are very sorry to know of your dissatisfaction with your experience during your latest trip with us.
I have personally considered your comments. Please be assured that this does not correspond to our usual standards. Please know that your review has been relayed to our management team as well as our staff in order to improve even more our services.
We are doing everything possible to provide amazing experiences and everlasting memories to each and every guest I apologize for letting you feel otherwise.
Thank you once again for the time you spent to sharing this reviews with us and allowing us the opportunity to identify areas of our service standards that may need enhancing.
I will be very happy to welcome you back again soon. With sincere regards,

Dear Guest,
Thank you very much for choosing our hotel for your holiday and for posting a detailed review about your stay with us.
Please accept my apology for any inconvenience these issues may have caused you.
Me and my team are very sorry to hear that you had left the hotel with such a negative impression.
I have myself investigated your comments. This should not have happened and I have followed up with all those involved to see where we went wrong. Please know that we take all guest feedback into serious consideration in order to improve the quality of service.
We are doing everything we can to deliver exceptional guest experiences. I apologize for letting you feel otherwise.
Thank you once again for taking the time to post a review and for bringing this issue to my attention. In offering again my sincere apologies. We look forward to welcoming you back in the future.
With kind regards,

Dear Guest,
On behalf of our hotel, we would like to thank you for choosing to stay with us as your place of residence and for reviewing your recent stay with us.
Please allow me to apologize for not being able to provide you with the level of service that our hotel is well known for.
I’m so sorry to know of your dissatisfaction with your experience during your recent holiday with us.
I have taken good note of your comments. Please be assured that this does not correspond to our usual standards. We would like to reassure you that we do take detailed feedback such as yours seriously and take measures in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.
Our highest priority is to provide amazing experiences and everlasting memories to each and every guest I apologize for letting you feel otherwise.
Thank you once again for taking the time to sharing this reviews with us for helping us developing the standards our valuable guests expect from us. In renewing my heartfelt apologies. If ever visiting our hotel once more, as a small token of our apology.
With kind regards,


Dear Guest
First of all, we would like to thank you for choosing us as your place of residence and for givΙing us such detailed feedback regarding your recent stay with us.
I’m particularly sorry for to know that in this case you feel we have fallen short of your expectations during your recent holiday with us.
I have taken good note of your comments regarding the condition in our hotel. Please be assured that this does not correspond to our usual standards. Please rest assured that we do take detailed feedback such as yours seriously and take measures as this is our best resource to ensure that these service inconsistencies are promptly corrected.
Our goal is to providing our guests with quality service and an enjoyable stay. I apologize for letting you feel otherwise.
Thank you once again for taking the time to review our property and for bringing this issue to my attention. In renewing my heartfelt apologies. We hope that you will consider visiting us again in future .
With kind regards,

Dear Guest,
On behalf of our hotel, I would like to thank you for choosing to stay with us for your holiday and for writing your review regarding your recent stay with us.
First and most importantly please accept my apologies for the inconveniences you had.
I’m so sorry to know that we could not help you to meet your expectations during your recent stay with us.
I have personally investigated your comments regarding this inconvenience . This is certainly not the experience we wish our residents to have. We can assure you that we are taking all this feedback most seriously in order to improve even more our services.
Our first priority is to provide an exceptional quality service. I apologize for letting you feel otherwise.
Thank you once again to write your review for our hotel and for bringing this issue to my attention. In offering again my sincere apologies. I look forward to the pleasure of welcoming you back.
With kind regards,