Regarding your comment that we did not allow you to enter to our premises, please kindly note that in order to access our premises we need our guest’s personal information. If you have called us 24 hours in advance we would be more than happy to allow you access in our hotel and organize a special tour for you. We would appreciate if you could understand that this a procedure that we need to follow for the tranquility, safety, security and privacy of our guests.
Regarding your comment about our security protocols ,kindly note that we are flexible to our guests’ requests. However, for issues related to safety or security we cannot make any compromise in our rules and regulations. We consider safety and well-being of our guest as number one priority. Therefore, we adhere strictly to the State laws and regulations.
Regarding your comment about hotel procedures, please note that during high season and with high occupancies our main priority is the safety and privacy of our guests. Thank you for your understanding.
Regarding your comment about safety, we would like to point out that the hotel follows all the necessary rules in order to secure guests’ safety. So apart from the closed gates, there is also a security team that supervises the hotel day and night.
Regarding your comment about your friends, please kindly note that we do keep very strict security protocols which limit us to only allow hotel guests into the lobby. I assure you this is solely for the safety and security of our guests and our employees. Thank you for your understanding.
Regarding your comment about your friends, please kindly note that our hotel is a gated hotel and our aim is to safeguard the security and well-being of the other guests of our hotel.
Regarding your comment about your things that you want to keep it in our freezers, please understand that safety is very important to us. As we store food in our freezers, we do not store anything else with it due to health and safety reasons.We appreciate your understanding in this matter.