Dear Guest,
On behalf of our hotel, we would like to express our sincere gratitude for the time you spent to share a detailed review regarding your recent visit to our hotel.
We are grateful to know that you had a wonderful and pleasant time and you found everything to your satisfaction at the hotel.
We do our best to deliver exceptional guest experiences.
Compliments like yours will be shared with our colleagues as it keep us all very motivated in creating an amazing experience for our guests.
I look forward to the pleasure of welcoming you back.
With kind regards